How it works
One patient, zero phone calls.
Follow a single appointment from booking in ClinicFlow through reminder, confirmation, and follow-up.
Day 0
Appointment booked
A staff member adds the appointment in ClinicFlow.
48h before
Reminder sent
A friendly SMS goes out automatically, with the date, time, and provider spelled out.
Seconds later
Appointment confirmed
The patient opens the confirmation link and taps Confirm. The appointment is marked confirmed in ClinicFlow — no call, no voicemail, no chasing.
After the visit
Prescription reminder
A pickup nudge lets the patient know a prescription is waiting, and asks if they have collected it.
3 days later
Follow-up
A follow-up checks in after the visit — and flags the patients who need a human call.
When it's due
Return visit
When the next visit is due, a reminder goes out so the patient can be booked again in ClinicFlow.
Ready to see it with your own appointments?
